On Wednesday Amazon Web Services unveiled AWS HealthScribe, a new service intended to benefit healthcare software providers. By leveraging AI-generated transcripts and summaries of patient visits, the service strives to render healthcare professionals more efficient. Not only is AWS HealthScribe HIPAA compliant, but it also ensures that no customer data is stored or used for training purposes.
On Wednesday, Amazon Web Services launched AWS HealthScribe, a service designed to help health care software providers. This service is a generative artificial intelligence and speech recognition tool that auto-generates clinical documentation in order to save health care workers time. AWS HealthScribe efficiently extracts important medical facts, terms and treatments to build a complete electronic health record system. Moreover, physicians can even review each line of text produced by the service.
A study funded by the American Medical Association in 2016 revealed that for every hour a medical practitioner spends with a patient, they are required to invest two additional hours on administrative tasks. It was further highlighted that doctors often take an extra one to two hours doing desk work outside their routine working hours, which is often referred to as "pajama time". In light of this issue, multiple companies, such as Microsoft's Nuance Communications and now AWS, are creating solutions to reduce the administrative burden.
"It is clear that generative AI has the power to transform the health care and life sciences industry in many ways," remarked Swami Sivasubramanian, AWS' Vice President of Database, Analytics and Machine Learning Services at the AWS Summit New York Wednesday.
In March, Nuance, a Microsoft company, announced its new automated clinical note application, DAX Express. This applicaton, similar to AWS HealthScribe, can produce a draft of a clinical note within seconds after a patient visit. The technology incorporates existing AI with OpenAI's newest model, GPT-4, to record real-time conversations between a doctor and a patient. Both of these services allow physicians to review the AI-generated notes before entering them into the electronic health record system.
AWS HealthScribe is powered by Amazon Bedrock, a service for building generative AI applications. Additionally, AWS claims that this service is compliant with HIPAA and no customer information is retained. Customers can also choose where to store their clinical documentation. The cost of the service is done on a pay as you go basis and customers will be charged based on the number of seconds of audio processed per month. AWS HealthScribe is available in a private preview capacity as of Wednesday.
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