The Snowboard Shop in the UK has immediately stopped selling Onewheel electric skateboards due to a recall in the US.
The Consumer Product Safety Commission, an American watchdog, has ordered the removal of all 300,000 devices that have been sold, resulting from the deaths of four people while riding them.
It was stated that Onewheels posed a danger of causing a crash which could lead to significant harm or fatality.
The Snowboard Shop informed the BBC that they would be speaking with their UK customers.
The announcement indicated that those who had bought Onewheels would be apprised as the issue was being investigated, and the maker had been contacted for elucidation.
The website has decided to retain the products listed on its page and provide a link to the recall notice; however, the "buy" button has been removed. Enquiries from potential customers will be answered with details regarding the recall.
The BBC requested from Future Motion, the manufacturer of electric skateboards, to know whether the recall applied to customers who purchased their boards from British resellers.
It has been requested that other UK distributors of the Onewheel electric skateboard also provide a statement.
The CPSC last year issued a call for people to prevent utilizing Onewheels. During that time, Future Motion argued against this and maintained their safety, claiming that as long as "standard safety protocols for riding a board sport" were practiced, there would be no issue.
There was "no justification" for people to discontinue utilizing their devices.
According to a legal filing submitted by Future Motion in September, 31 US citizens have reported to the firm they had an accident which they allege was caused by the Onewheel shutting off suddenly.
The filings indicated that no litigation concerning the electric skateboards had been tried in court.
A recall has been issued for all versions of the Onewheel electric skateboard, including the original Onewheel, Onewheel+, Onewheel+XR, Onewheel Pint, Onewheel Pint X, and Onewheel GT.
The CPSC has reported that Future Motion has been informed of "dozens of reports" associated with the devices, including four fatalities from 2019 to 2021.
Injuries reported were "traumatic brain injury, concussion, paralysis, upper and lower-body fractures, as well as ligament damage".
The CPSC reported that four deaths were due to head trauma, and the reports revealed that helmetless riding was a factor in at least three of the incidents.
The CPSC and Future Motion both suggest that individuals wear protective gear while riding, which could include helmets and knee pads.
On its website, Future Motion outlines a recall in which they present an innovative new safety alert feature to some Onewheel owners; this could be accessed through a firmware update within the upcoming weeks, thus improving the safety of the devices.
Haptic buzz, an alert feature, gives electric skateboard riders a combination of "hearing and feeling" in specific circumstances that could lead to a crash, as stated on the company's website.
The haptic buzz is designed to work in tandem with the existing pushback safety feature, helping riders become aware that their board is nearing its balancing limits so they can take steps to slow down and prevent a crash.
This usage is restricted only to customers owning Onewheel GT, Pint X, Pint, or XR devices.
Owners of the original Onewheel and Onewheel+ skateboards, that are no longer sold, are eligible to receive a $100 (£82) voucher to be used towards their purchase of a new model, which range in price from $1,050 to $2,200.
Requests for recalls must be made using the link available on Future Motion's website.
Are you a owner of an Onewheel electric skateboard? You can contact us by sending an email to haveyoursay@bbc.co.uk.
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